中(zhong)(zhong)(zhong)通天鴻創立于2010年(nian),是全(quan)場景(jing)智(zhi)能呼(hu)(hu)叫(jiao)中(zhong)(zhong)(zhong)心(xin)解決方案提供(gong)商。公司聚焦于企(qi)業與用戶的連接(jie)交(jiao)互,通過將自身積累的通信技(ji)術(shu)與ABC技(ji)術(shu)融合,為企(qi)業提供(gong)覆蓋售(shou)(shou)前(qian)、售(shou)(shou)中(zhong)(zhong)(zhong)和售(shou)(shou)后全(quan)場景(jing)的解決方案,推動(dong)企(qi)業呼(hu)(hu)叫(jiao)中(zhong)(zhong)(zhong)心(xin)數(shu)字化,實現智(zhi)慧服(fu)務(wu)、智(zhi)能營銷和科學管理,激(ji)發服(fu)務(wu)的商業價值(zhi),幫(bang)助企(qi)業降本、增收、提效,讓呼(hu)(hu)叫(jiao)中(zhong)(zhong)(zhong)心(xin)從成本中(zhong)(zhong)(zhong)心(xin)走向利潤中(zhong)(zhong)(zhong)心(xin)和價值(zhi)中(zhong)(zhong)(zhong)心(xin)。
中通天鴻聚焦于企業(ye)客(ke)(ke)戶服務領域,秉(bing)承(cheng)“讓(rang)客(ke)(ke)戶服務便捷(jie)高效”的理念,堅持自主(zhu)創新(xin)、開(kai)放合作,為5000+企業(ye)提供(gong)客(ke)(ke)服系統(tong)平臺服務。合作客(ke)(ke)戶包含近百家全球500強企業(ye),業(ye)務領域涉及互聯網、金融保險(xian)、電子商務、IT電子、傳(chuan)統(tong)制造、物流運輸、O2O服務、汽車出行、教育(yu)培訓等行業(ye)。