餓了么是2008年創立的本地生活(huo)服務平臺(tai),主營在線(xian)外賣(mai)、新零售(shou)、即時配送和餐飲供(gong)應鏈等業務。創業多年,以“Everything 30min”為使命,專注于(yu)用創新科技打(da)造全球(qiu)出色的本地生活(huo)服務平臺(tai),推動了中(zhong)國餐飲行業的數字(zi)化進程,將外賣(mai)培(pei)養成中(zhong)國人繼做飯、堂(tang)食后的第三種常規就餐方(fang)式。
蜂(feng)鳥即(ji)配是(shi)阿里(li)本地生(sheng)活(huo)服務公司(si)旗下開放即(ji)時(shi)配送平臺(tai)。成(cheng)立于2015年4月,為(wei)餓了么平臺(tai)的商(shang)戶提供及(ji)時(shi)配送服務,并于2018年4月融入阿里(li)巴巴生(sheng)態,成(cheng)為(wei)新零售與本地生(sheng)活(huo)重要基(ji)礎設施之(zhi)一。2019年6月,蜂(feng)鳥宣布品牌獨立,并升級(ji)品牌名為(wei)蜂(feng)鳥即(ji)配,向更多行業和區域輸出(chu)綜合配送解決(jue)方案。
以“即時配(pei)送(song)美好生(sheng)活(huo)”為(wei)使(shi)命,專注于用(yong)(yong)創新科技(ji)打造全球出色的智能配(pei)送(song)網絡。蜂鳥即配(pei)作(zuo)為(wei)阿里本(ben)地生(sheng)活(huo)全鏈路數(shu)字化解決方案中的重(zhong)要一(yi)環,在推動(dong)本(ben)地生(sheng)活(huo)服務行業(ye)數(shu)字化進程中具有重(zhong)要作(zuo)用(yong)(yong),并為(wei)三四線(xian)城(cheng)市(shi)等更多(duo)下沉區域帶來新一(yi)輪數(shu)字化紅利。
蜂(feng)鳥(niao)(niao)(niao)配(pei)(pei)(pei)(pei)送(song)(song)(song)(song)(song)(song)(song)是餓了么旗下的開(kai)放即時(shi)(shi)(shi)配(pei)(pei)(pei)(pei)送(song)(song)(song)(song)(song)(song)(song)平(ping)臺(tai),成(cheng)立于(yu)2015年,為(wei)(wei)(wei)餓了么等(deng)本地生活服(fu)務(wu)平(ping)臺(tai)提供(gong)即時(shi)(shi)(shi)配(pei)(pei)(pei)(pei)送(song)(song)(song)(song)(song)(song)(song)服(fu)務(wu)。 餓了么物(wu)流配(pei)(pei)(pei)(pei)送(song)(song)(song)(song)(song)(song)(song)人員的用(yong)工(gong)形式分為(wei)(wei)(wei)兩種:勞務(wu)派遣(qian)工(gong)(代(dai)理)以及眾包(bao)人員。截至(zhi)2018年12月,注(zhu)冊在案的蜂(feng)鳥(niao)(niao)(niao)配(pei)(pei)(pei)(pei)送(song)(song)(song)(song)(song)(song)(song)員達300萬,活躍騎(qi)手66.7萬。2016年,蜂(feng)鳥(niao)(niao)(niao)配(pei)(pei)(pei)(pei)送(song)(song)(song)(song)(song)(song)(song)推出(chu)“準時(shi)(shi)(shi)達”服(fu)務(wu),對超(chao)時(shi)(shi)(shi)訂單(dan)即時(shi)(shi)(shi)賠(pei)付。蜂(feng)鳥(niao)(niao)(niao)自主研發的“方舟”智能(neng)調度系統,利用(yong)大(da)數據(ju)為(wei)(wei)(wei)配(pei)(pei)(pei)(pei)送(song)(song)(song)(song)(song)(song)(song)員預測餐廳出(chu)餐時(shi)(shi)(shi)間、規劃最佳路徑(jing),并根據(ju)網格內的訂單(dan)壓(ya)力(li),實(shi)時(shi)(shi)(shi)智能(neng)調配(pei)(pei)(pei)(pei)運力(li),使“9830”(98%訂單(dan)30分鐘內送(song)(song)(song)(song)(song)(song)(song)達)成(cheng)為(wei)(wei)(wei)常態(tai)。融入(ru)阿里巴巴生態(tai)后,蜂(feng)鳥(niao)(niao)(niao)配(pei)(pei)(pei)(pei)送(song)(song)(song)(song)(song)(song)(song)高速對接(jie)多個商(shang)業(ye)體,目前已接(jie)入(ru)眾多線上平(ping)臺(tai),承接(jie)全國近千(qian)家商(shang)超(chao)門店(dian)的配(pei)(pei)(pei)(pei)送(song)(song)(song)(song)(song)(song)(song)服(fu)務(wu),讓分鐘級配(pei)(pei)(pei)(pei)送(song)(song)(song)(song)(song)(song)(song)成(cheng)為(wei)(wei)(wei)常態(tai)。