一、快遞私自放代收點合法嗎
快(kuai)遞(di)代收(shou)點對于上(shang)班(ban)族來說是(shi)很(hen)方便的,不過(guo)也(ye)有很(hen)多(duo)朋友家里(li)是(shi)有人的,收(shou)快(kuai)遞(di)的時候(hou)卻發現快(kuai)遞(di)沒有送上(shang)門,也(ye)沒有打(da)電話,而是(shi)直接(jie)放到代收(shou)點了,那么未經允許將(jiang)快(kuai)遞(di)放代收(shou)點合法嗎(ma)?
從法規(gui)方面(mian)看,根(gen)據《快(kuai)(kuai)(kuai)遞(di)市場管理(li)辦法》第(di)十七條規(gui)定(ding):經(jing)營快(kuai)(kuai)(kuai)遞(di)業(ye)務的企(qi)業(ye)快(kuai)(kuai)(kuai)遞(di)(郵件(jian)(jian)(jian)(jian)),應當告(gao)知收(shou)(shou)(shou)(shou)件(jian)(jian)(jian)(jian)人(ren)當面(mian)驗(yan)收(shou)(shou)(shou)(shou),快(kuai)(kuai)(kuai)件(jian)(jian)(jian)(jian)(郵件(jian)(jian)(jian)(jian))外(wai)包裝完好的,由(you)收(shou)(shou)(shou)(shou)件(jian)(jian)(jian)(jian)人(ren)簽(qian)字(zi)確(que)認。投遞(di)的快(kuai)(kuai)(kuai)件(jian)(jian)(jian)(jian)(郵件(jian)(jian)(jian)(jian))注明為易(yi)碎品及外(wai)包裝出(chu)現明顯破損的,企(qi)業(ye)應當告(gao)知收(shou)(shou)(shou)(shou)件(jian)(jian)(jian)(jian)人(ren)先驗(yan)收(shou)(shou)(shou)(shou)內件(jian)(jian)(jian)(jian)再簽(qian)收(shou)(shou)(shou)(shou)。企(qi)業(ye)與寄件(jian)(jian)(jian)(jian)人(ren)另有約定(ding)的除外(wai)。另外(wai),《快(kuai)(kuai)(kuai)遞(di)暫行條例(li)》第(di)二十五條也規(gui)定(ding):經(jing)營快(kuai)(kuai)(kuai)遞(di)業(ye)務的企(qi)業(ye)應當將快(kuai)(kuai)(kuai)件(jian)(jian)(jian)(jian)投遞(di)到約定(ding)的收(shou)(shou)(shou)(shou)件(jian)(jian)(jian)(jian)地址、收(shou)(shou)(shou)(shou)件(jian)(jian)(jian)(jian)人(ren)或(huo)者(zhe)(zhe)收(shou)(shou)(shou)(shou)件(jian)(jian)(jian)(jian)人(ren)指定(ding)的代(dai)收(shou)(shou)(shou)(shou)人(ren),并告(gao)知收(shou)(shou)(shou)(shou)件(jian)(jian)(jian)(jian)人(ren)或(huo)者(zhe)(zhe)代(dai)收(shou)(shou)(shou)(shou)人(ren)當面(mian)驗(yan)收(shou)(shou)(shou)(shou);收(shou)(shou)(shou)(shou)件(jian)(jian)(jian)(jian)人(ren)或(huo)者(zhe)(zhe)代(dai)收(shou)(shou)(shou)(shou)人(ren)有權當面(mian)驗(yan)收(shou)(shou)(shou)(shou)。即(ji)便不能當面(mian)驗(yan)收(shou)(shou)(shou)(shou),在放置快(kuai)(kuai)(kuai)遞(di)柜或(huo)代(dai)收(shou)(shou)(shou)(shou)點前,也應該(gai)取得收(shou)(shou)(shou)(shou)件(jian)(jian)(jian)(jian)人(ren)許可。
因此(ci),未經(jing)允許將快(kuai)(kuai)遞私自(zi)放到代收點是違約的(de),也(ye)是不合(he)法的(de),消費(fei)者有權向快(kuai)(kuai)遞公司或國家郵政(zheng)局進行投訴。
二、快遞私自放快遞驛站可以拒收嗎
可以。
一般來說,快遞私自放快遞驛站的(de)話,如果不滿意是可以(yi)拒收的(de),主要(yao)有以(yi)下兩(liang)種操作方法(fa):
1、聯系賣(mai)家,告訴他由于快(kuai)遞員未經(jing)允許將包裹(guo)放(fang)在(zai)快(kuai)遞代收點,因此決定拒收,通常賣(mai)家會聯系快(kuai)遞公司,督促送貨(huo)上門,或者(zhe)聯系包裹(guo)退回。
2、帶身份證(zheng)件(jian)上(shang)快遞代(dai)收(shou)點說明拒收(shou),如果沒空也可以打電話拒收(shou),不過打電話需要提供收(shou)件(jian)人姓名、電話號(hao)(hao)碼、訂(ding)單(dan)號(hao)(hao)和(he)快遞單(dan)號(hao)(hao)等信息。