一、快遞私自放代收點合法嗎
快遞(di)代(dai)收(shou)點(dian)對于上(shang)班族來說是(shi)很(hen)方(fang)便的(de),不(bu)過也有很(hen)多朋友家(jia)里(li)是(shi)有人的(de),收(shou)快遞(di)的(de)時候卻發現快遞(di)沒(mei)有送上(shang)門,也沒(mei)有打電話,而(er)是(shi)直(zhi)接放到代(dai)收(shou)點(dian)了,那么未(wei)經允許將快遞(di)放代(dai)收(shou)點(dian)合法嗎(ma)?
從(cong)法(fa)規方面(mian)看(kan),根據(ju)《快遞(di)市(shi)場管理辦法(fa)》第十七條(tiao)規定(ding):經(jing)營快遞(di)業(ye)務的(de)企(qi)(qi)業(ye)快遞(di)(郵(you)(you)件(jian)(jian)),應當(dang)(dang)告知收(shou)件(jian)(jian)人(ren)(ren)(ren)當(dang)(dang)面(mian)驗收(shou),快件(jian)(jian)(郵(you)(you)件(jian)(jian))外(wai)(wai)包裝完好的(de),由收(shou)件(jian)(jian)人(ren)(ren)(ren)簽(qian)字確認。投(tou)遞(di)的(de)快件(jian)(jian)(郵(you)(you)件(jian)(jian))注(zhu)明為易碎品及外(wai)(wai)包裝出現(xian)明顯破損的(de),企(qi)(qi)業(ye)應當(dang)(dang)告知收(shou)件(jian)(jian)人(ren)(ren)(ren)先(xian)驗收(shou)內(nei)件(jian)(jian)再簽(qian)收(shou)。企(qi)(qi)業(ye)與寄件(jian)(jian)人(ren)(ren)(ren)另(ling)有(you)約(yue)定(ding)的(de)除(chu)外(wai)(wai)。另(ling)外(wai)(wai),《快遞(di)暫(zan)行條(tiao)例》第二十五(wu)條(tiao)也規定(ding):經(jing)營快遞(di)業(ye)務的(de)企(qi)(qi)業(ye)應當(dang)(dang)將快件(jian)(jian)投(tou)遞(di)到約(yue)定(ding)的(de)收(shou)件(jian)(jian)地(di)址、收(shou)件(jian)(jian)人(ren)(ren)(ren)或者收(shou)件(jian)(jian)人(ren)(ren)(ren)指(zhi)定(ding)的(de)代(dai)收(shou)人(ren)(ren)(ren),并告知收(shou)件(jian)(jian)人(ren)(ren)(ren)或者代(dai)收(shou)人(ren)(ren)(ren)當(dang)(dang)面(mian)驗收(shou);收(shou)件(jian)(jian)人(ren)(ren)(ren)或者代(dai)收(shou)人(ren)(ren)(ren)有(you)權當(dang)(dang)面(mian)驗收(shou)。即便不能當(dang)(dang)面(mian)驗收(shou),在放置快遞(di)柜或代(dai)收(shou)點(dian)前,也應該取得(de)收(shou)件(jian)(jian)人(ren)(ren)(ren)許可。
因此(ci),未經允許將快(kuai)遞(di)私自(zi)放到代收(shou)點是違(wei)約的(de),也是不合法的(de),消費者有(you)權向快(kuai)遞(di)公司(si)或國家郵政局進行投訴。
二、快遞私自放快遞驛站可以拒收嗎
可以。
一般來說,快遞私自放快遞驛站的(de)話,如果(guo)不滿意是可以(yi)(yi)拒收的(de),主要有以(yi)(yi)下(xia)兩種操作方法:
1、聯(lian)(lian)系(xi)賣家,告訴(su)他由于快遞員未經允(yun)許將包裹放在快遞代收點,因此決(jue)定拒收,通(tong)常賣家會(hui)聯(lian)(lian)系(xi)快遞公司,督促(cu)送貨上門,或者聯(lian)(lian)系(xi)包裹退回。
2、帶身(shen)份(fen)證(zheng)件上快遞代收(shou)點說明拒收(shou),如果沒空也(ye)可以打電(dian)話拒收(shou),不(bu)過打電(dian)話需要提供收(shou)件人姓名、電(dian)話號(hao)(hao)碼、訂(ding)單號(hao)(hao)和快遞單號(hao)(hao)等信息(xi)。