南(nan)(nan)通(tong)汽車站(zhan)(zhan)(zhan)(zhan),隸屬于南(nan)(nan)通(tong)汽運(yun)實(shi)業集團公司,是交通(tong)部(bu)(bu)核定的(de)(de)“一(yi)級汽車客(ke)運(yun)站(zhan)(zhan)(zhan)(zhan)”和(he)部(bu)(bu)級“文(wen)明車站(zhan)(zhan)(zhan)(zhan)”,也(ye)是南(nan)(nan)通(tong)地(di)(di)區(qu)大的(de)(de)公路客(ke)運(yun)樞紐。占地(di)(di)面(mian)積約3.6萬平方米(mi),另有平潮、狼(lang)山站(zhan)(zhan)(zhan)(zhan)以及客(ke)運(yun)東站(zhan)(zhan)(zhan)(zhan)三個下屬站(zhan)(zhan)(zhan)(zhan)分(fen)布于南(nan)(nan)通(tong)主城(cheng)區(qu)的(de)(de)西部(bu)(bu)、南(nan)(nan)部(bu)(bu)和(he)北部(bu)(bu)。
該站現擁有員工472名,進(jin)站營運車(che)輛(liang)(liang)629輛(liang)(liang),其(qi)中沃(wo)爾沃(wo)、大宇、金龍等豪華客車(che)400余輛(liang)(liang),營運線(xian)路137條,日(ri)發(fa)班次1100班,日(ri)均發(fa)送旅客近(jin)2萬(wan)人次,營運范圍橫跨蘇、浙、皖、京、粵等16個省(sheng)市,與111個市縣開(kai)通(tong)了直通(tong)車(che),班線(xian)覆蓋全國大部分地(di)區。
被譽為“中國近代(dai)第一城”的南通,人(ren)杰地靈,依山傍水,地理位(wei)置(zhi)優(you)越,自然(ran)風(feng)光(guang)優(you)美(mei)。是南通地區歷史悠久(jiu)、運輸能力強、換乘(cheng)方(fang)便的汽車客運站。
作為傳(chuan)統(tong)(tong)(tong)(tong)的功(gong)能型車(che)(che)(che)(che)站(zhan)(zhan)(zhan),南通汽車(che)(che)(che)(che)站(zhan)(zhan)(zhan)正在(zai)向享受、舒適型、智能型車(che)(che)(che)(che)站(zhan)(zhan)(zhan)發(fa)展,實(shi)現(xian)了(le)一市三車(che)(che)(che)(che)站(zhan)(zhan)(zhan)擁(yong)有(you)7400余平(ping)方(fang)米站(zhan)(zhan)(zhan)房(fang),25000余平(ping)方(fang)米停車(che)(che)(che)(che)場,配有(you)聯(lian)(lian)網(wang)售(shou)檢(jian)(jian)票(piao)系(xi)(xi)統(tong)(tong)(tong)(tong)、電子(zi)導乘(cheng)系(xi)(xi)統(tong)(tong)(tong)(tong)、語(yu)音廣播(bo)系(xi)(xi)統(tong)(tong)(tong)(tong)、全(quan)(quan)天候咨詢系(xi)(xi)統(tong)(tong)(tong)(tong)、危險物品(pin)檢(jian)(jian)測系(xi)(xi)統(tong)(tong)(tong)(tong)和智能化(hua)(hua)調度系(xi)(xi)統(tong)(tong)(tong)(tong)等現(xian)代(dai)化(hua)(hua)設(she)施,采用江蘇省聯(lian)(lian)網(wang)售(shou)票(piao)系(xi)(xi)統(tong)(tong)(tong)(tong),與工(gong)商(shang)銀行(xing)和郵政的538家營業(ye)網(wang)點實(shi)現(xian)了(le)聯(lian)(lian)網(wang)售(shou)票(piao)。全(quan)(quan)體員(yuan)工(gong)遵循“服(fu)(fu)(fu)務(wu)(wu)(wu)一位旅(lv)客(ke),奉(feng)獻一顆愛心,結識一個朋(peng)友,贏得一片贊譽”的服(fu)(fu)(fu)務(wu)(wu)(wu)理念,組(zu)建了(le)“2816”服(fu)(fu)(fu)務(wu)(wu)(wu)組(zu),推出了(le)“三米線”微笑服(fu)(fu)(fu)務(wu)(wu)(wu)和“三崗(gang)”(黨員(yuan)示范(fan)崗(gang)、英(ying)語(yu)服(fu)(fu)(fu)務(wu)(wu)(wu)崗(gang)、手(shou)語(yu)服(fu)(fu)(fu)務(wu)(wu)(wu)崗(gang))、“五車(che)(che)(che)(che)”服(fu)(fu)(fu)務(wu)(wu)(wu)(巾幗流動服(fu)(fu)(fu)務(wu)(wu)(wu)車(che)(che)(che)(che)、流動售(shou)票(piao)車(che)(che)(che)(che)、雷(lei)鋒車(che)(che)(che)(che)、無障礙方(fang)便車(che)(che)(che)(che)、便民行(xing)李車(che)(che)(che)(che))等八項特(te)色服(fu)(fu)(fu)務(wu)(wu)(wu),全(quan)(quan)力(li)打造“一站(zhan)(zhan)(zhan)式(shi)”服(fu)(fu)(fu)務(wu)(wu)(wu)平(ping)臺。 縣南通工(gong)行(xing)營網(wang)點微機聯(lian)(lian)網(wang)售(shou)票(piao),從檢(jian)(jian)票(piao)、調度、結算、行(xing)包等全(quan)(quan)面實(shi)行(xing)電班(ban)次1100班(ban),日均發(fa)送旅(lv)客(ke)近2萬(wan)人次,營運腦一體化(hua)(hua)管理;設(she)置了(le)電子(zi)顯示系(xi)(xi)統(tong)(tong)(tong)(tong)、電腦查詢系(xi)(xi)統(tong)(tong)(tong)(tong)、中英(ying)文自動播(bo)報系(xi)(xi)統(tong)(tong)(tong)(tong)、安全(quan)(quan)監控系(xi)(xi)統(tong)(tong)(tong)(tong)等現(xian)代(dai)化(hua)(hua)設(she)施,成為全(quan)(quan)省現(xian)代(dai)化(hua)(hua)客(ke)運站(zhan)(zhan)(zhan)之一。
車站遵循“不斷滿足旅客的需求,永(yong)遠超越(yue)旅客的期望(wang)”的服務(wu)理(li)(li)念,按照(zhao)“以(yi)服務(wu)開拓市場,以(yi)滿意(yi)贏得旅客,以(yi)科技增強(qiang)實力,以(yi)人才創(chuang)造未來(lai)”的經營(ying)方針(zhen),堅持客運(yun)發展為(wei)(wei)龍頭(tou)、文明(ming)創(chuang)建為(wei)(wei)載體(ti)、制度管理(li)(li)為(wei)(wei)突破,抓(zhua)站運(yun)規模,抓(zhua)滿意(yi)工程,抓(zhua)服務(wu)創(chuang)新,以(yi)人為(wei)(wei)根基,把鑄(zhu)就服務(wu)品(pin)牌(pai)作為(wei)(wei)企業靈(ling)魂,創(chuang)立(li)了享譽(yu)內(nei)外的“飛鶴”快客。
車(che)站(zhan)先后榮(rong)獲(huo)“五(wu)一(yi)勞(lao)動獎(jiang)狀”、“全(quan)(quan)國工人(ren)先鋒號”、“全(quan)(quan)國巾(jin)幗(guo)文(wen)明示范崗”、“全(quan)(quan)國青(qing)年文(wen)明號”、“全(quan)(quan)國三八紅旗先進集體”、“交(jiao)通部(bu)文(wen)明汽(qi)車(che)客運(yun)(yun)站(zhan)”、“全(quan)(quan)國交(jiao)通行(xing)(xing)業(ye)文(wen)明示范窗口”、“全(quan)(quan)國道(dao)路運(yun)(yun)輸百(bai)強誠信(xin)客運(yun)(yun)站(zhan)”、“江蘇(su)省(sheng)(sheng)文(wen)明單位”、“南通市文(wen)明單位”等榮(rong)譽稱(cheng)號。其“2816服(fu)務(wu)組”獲(huo)得榮(rong)譽:“五(wu)一(yi)勞(lao)動獎(jiang)狀”、“全(quan)(quan)國工人(ren)先鋒號”、“江蘇(su)省(sheng)(sheng)五(wu)一(yi)勞(lao)動獎(jiang)狀”、“江蘇(su)省(sheng)(sheng)工人(ren)先鋒號”、“省(sheng)(sheng)交(jiao)通行(xing)(xing)業(ye)十(shi)佳”、“五(wu)一(yi)巾(jin)幗(guo)標兵崗”、“江蘇(su)交(jiao)通十(shi)大(da)服(fu)務(wu)品牌提(ti)名獎(jiang)”。